Privacy Policy

Controller And Service Provider

HubProX is operated by Akhmed Dadakaev, Individual Entrepreneur (Einzelunternehmer), identification number 302376630, registered on August 14, 2026 by the LEPL National Agency of Public Registry, Georgia.

Registered address: Mikheil Tsinamdzgvrishvili Street N 52, Attic, Tbilisi, Georgia.

Data We Collect

We collect account email addresses for authentication, workspace and billing metadata, connected Instagram account identifiers, encrypted Instagram access tokens, campaign settings, webhook payloads, comments needed to process campaigns, delivery logs, and operational diagnostics.

How We Use Data

We use this data to authenticate users, connect Instagram integrations, match comment keywords, send private replies through the official Meta APIs, prevent duplicate sends, troubleshoot failures, and protect the service.

Instagram And Meta Data

HubProX does not ask for Instagram passwords, scrape Instagram, or use browser automation. Instagram tokens are encrypted at rest and are used only to perform actions authorized by the connected business account.

Subprocessors

The production service may use hosting, database, Redis queue, email, and observability providers such as Vercel, Railway, PostgreSQL, Redis, and Resend. These providers process data only as needed to run the service.

Retention And Deletion

Customers can disconnect Instagram from settings, which removes the stored Instagram connection and stops campaigns. For account or data deletion, follow the Data Deletion page linked from the footer.

Contact

For privacy questions or data-subject requests, contact HubProX support from the email address used for the hosted service. Requests should identify the relevant HubProX workspace and connected Instagram account.